Companies/Telecoms

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Swedish telecom company, Tele 2 notifies its own customer service to the police

Monday, 27 February 2012
A strong scandal has broken up in the Swedish telecom company, Tele 2 and this has brought in the police.
The company, Tele 2 has called in the police to help resolved what is being described as a wave to fraud in its customer service sector in which workers are suspected to have carried out a number of fraud on its customer service in Borås.

Five employees have been relieved off their duties after suspicions of cheating with mobile subscriptions as cheap smartphones and long term contracts has made it a popular combination to attract fraudster in the mobile phone market.

It is now considered that this might have been a breeding ground for fraud in Tele 2 as more people are reported to have gained valuable mobile phones for a cheap price, for the promise to staying with Tele 2 for a long time.

Inside though, there was a network which helped to extinguish the subscription but which subscribers later paid to money into private pocket of workers. On payment to individual employees of Tele 2’s customer service in Boras, operated by the company Transcom, the mobile users have got off the long adjustment periods.

On Monday tele2 decided to take the matter to the police according to reports.
Probably it will take a few days before the actual notification is sent because the company wants to provide additional information. It could not be particularly clear how much Tele 2 may have lost in monetary terms.
By Scancomark.se Team

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